Privacy Policy

FliQket Entertainment Private Limited ("Fliqket", "we", "our", or "us") respects your privacy and is committed to protecting your personal information when you use the Fliqket OTT platform, mobile applications, website, and related services.

We may collect the following categories of information when you use the Fliqket platform:

We use collected information to:

• Provide and improve our services
• Process subscriptions and payments
• Personalize your user experience
• Monitor platform performance and security
• Prevent fraud, piracy, and misuse
• Respond to user requests and support inquiries
• Enforce platform policies and legal obligations

• Users may upload content subject to moderation and approval by Fliqket.
• Users are fully responsible for the legality, ownership, and rights of all uploaded content.
• Fliqket reserves the right to review, reject, remove, or restrict any uploaded content at its sole discretion.

Fliqket uses cookies and similar technologies for the following purposes:

• Maintaining login sessions
• Remembering user preferences
• Analytics and performance monitoring
• Security and fraud prevention
• Improving user experience

• Payments are processed through secure third-party payment gateways (e.g., Razorpay).
• Fliqket does not store full card or banking details on its servers.
• Payment processing is governed by the respective third-party payment provider's policies.

• DRM (Digital Rights Management) and security technologies are used to protect all content.
• Unauthorized screen recording, copying, or redistribution is strictly prohibited.
• Violations may lead to account suspension or legal action.

Downloaded content is encrypted and accessible only within the official Fliqket application. Users must not extract, copy, or redistribute downloaded content outside the app.

We do not sell user data. We may share information only with:

• Payment providers (e.g., Razorpay) for transaction processing
• Hosting and analytics service providers
• Technical service providers necessary for platform operation
• Legal authorities when required by law or court order
• To protect platform security and rights

We use reasonable and industry-standard security measures to protect user data from unauthorized access, disclosure, or misuse.

• Users may access their accounts on up to 2 devices simultaneously.
• Suspicious or abusive usage patterns may result in access restrictions or account suspension.

• Minimum age: 13 years old
• Some content on the platform may be restricted to users aged 18+
• Parents and guardians are responsible for monitoring and supervising minors' use of the Platform
• We do not knowingly collect personal information from children under 13

We retain user data for the following purposes and durations:

• Service operation and account management
• Legal compliance and regulatory requirements
• Security monitoring and fraud prevention
• Dispute resolution

Data may be deleted or anonymized when it is no longer required for these purposes, or upon valid user request.

The Fliqket platform may integrate with or link to third-party services (e.g., payment gateways, analytics tools, Firebase). We are not responsible for the privacy practices of these third-party services. We encourage users to review the privacy policies of any third-party services they interact with.

Users may submit requests to exercise the following rights:

• Access – Request a copy of personal data we hold about you
• Correction – Request correction of inaccurate or incomplete data
• Deletion – Request deletion of your account and associated data
• Withdrawal of Consent – Withdraw consent for data processing where applicable

We may disclose user information in the following circumstances:

• When required by applicable law or regulation
• In response to valid court orders or legal proceedings
• When requested by government or regulatory authorities
• To protect the rights, property, or safety of Fliqket, its users, or the public

We may suspend or terminate accounts involved in:

• Piracy or copyright infringement violations
• Fraud or financial abuse
• Violations of platform policies or community guidelines
• Any activity that poses a risk to other users or the platform

We may update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will update the "Effective Date" at the top of this page when changes are made.

This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this Policy shall fall under the exclusive jurisdiction of courts in Kochi, Kerala, India.

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us: